Hands-on Interactive Skills Training

Our training equips participants with the essential skills to be effective mediators, offering programs from basic to advanced levels. Each training is tailored to meet your organization’s unique needs. Whether you’re building foundational abilities or refining advanced techniques, our programs prepare you for the next step in your mediation journey.

Training Topics

Courses: 40-Hour Basic Mediation Training, 40-Hour Advanced Mediation Training.

Advanced Techniques and Topics: Nonverbal Body Language and Style Adjustments, Next Level Mediator Opening Statements, Conveying Complex or Difficult News, Mediator Communication Toolkit, Reframing for Constructive Engagement, Negotiation Styles and Techniques, Key Neuroscience Principles that Drive Decision-Making, Addressing High-Stakes Emotions in Conflict, It is All About Timing: Caucus Techniques, Overcoming Impasse and “It’s a Matter of Principle”, Helping Parties Accept Change and Overcoming Loss, Mediator Ethics, Technology, and Virtual Mediation.

Our training provides participants with practical strategies to navigate difficult conversations and resolve conflict constructively. Participants learn key skills that empower them to handle conflicts with confidence, improve communication, and foster collaboration.

Training Topics

Essential Conflict Management Skills, Constructive Engagement in Intractable Conversations, Techniques to Address and Implement Durable Change, Building a High Trust Organization, Cognative Biases that Drive Decisions, the Art of Inquiry, and Providing Difficult News and Feedback.

Participants learn to balance advocacy with a problem-solving approach, maximizing their effectiveness in mediation. They develop skills to navigate mediation dynamics, reframe issues, and maximize the mediation process for their clients. By leveraging mediator techniques, advocates enhance their ability to find resolutions that meet their clients’ needs.

Training Topics

Using Mediation to Maximize Your Bargaining Strategy, Communicating Complex or Difficult News to Clients, Preparing for Settlement Discussions, Legal Bargaining, and Mediation Ethics.