Custom-Design Organizational Change and Conflict Management Services
Reduce Costs and Boost Productivity
Whether you need to enhance collaboration, drive strategic improvements, or address workplace challenges, our tailored services ensure you achieve your goals.
The High Price of Change Done Wrong
Poorly executed change fuels employee resistance, leading to low trust, disengagement, and stalled implementation.
Tasks take up to 40% longer in low-trust environments.
$359 billion is lost annually due to workplace conflict, with employees wasting 2.8 hours per week on unresolved disputes.
The Impact of our Services
We help organizations successfully navigate change, build trust, improve alignment, and enhance problem-solving, resulting in:
Higher employee productivity and satisfaction.
Improved employee retention and workplace engagement.
Stronger leadership, organizational alignment, collaboration, and decision-making.
A motivated, high-trust work environment where employees feel valued and empowered.
Our Proven Methodology
Our approach is built on three pillars for lasting organizational success: trust-building, change management, and empowering employees with conflict resolution skills. By integrating these elements, we create a strong foundation for collaboration, adaptability, and sustained growth.
Trust Building: Trust is the foundation of every high-performing team. Our process accelerates trust-building by focusing on high-impact behaviors that demonstrate reliability, respect, and transparency. When teams intentionally practice these behaviors, they create a culture of openness, mutual respect, and collaboration, leading to stronger relationships, and improved performance.
Change Management: We help your team navigate change effectively by addressing both motivation and ability. Through strategic planning and custom support, we ensure that your team is equipped to handle transitions and sustain improvements long-term.
Effective Conflict Management & Decision-Making: When conflict is managed well, it can lead to improved decision-making and innovation. We equip your team with tools and strategies to resolve and manage conflict independently, turning disagreements into opportunities for growth.
Our Process
Phase I: Assessment & Foundation
The process begins with an assessment designed to identify team strengths, challenges, and the high-impact behaviors needed for success. It serves three key purposes:
1. Identify what’s working well and what needs improvement.
2. Provide participants with an opportunity to be heard and acknowledged—an essential step in building trust.
3. Establish credibility between facilitators and the team.
Confidential interviews with team members uncover key themes, which are then presented in a verbal report. This report is the starting point of our work—it serves as a foundation for discussion, ensuring we accurately capture the team’s insights and provide a roadmap for our recommendations.
Phase II: Leadership Alignment
The second phase begins with presenting the assessment findings to senior leaders, creating a shared understanding of team dynamics. This allows leaders to align on addressing concerns, reinforce positive practices, and prepare for meaningful improvements.
For larger leadership teams, we conduct a workshop with the entire team to clarify expectations, strengthen trust, and align on key actions. This step builds buy-in, ensures leadership alignment with the process, and sets the stage for success.
Phase III: Team Engagement
Next, we hold a workshop with the entire team to present the themes and collaborate on actionable solutions. The agenda is designed to foster human connection and address the most critical issues. Through guided discussions, team members identify and commit to implementing high-impact behaviors that tackle root causes and drive lasting change. Our methodology’s focus on intentional behaviors that demonstrate integrity and transparency quickly shifts the team dynamic, laying the foundation for accelerated success.
Phase IV: Implementation & Support
Sustainable change happens when both motivation and ability are addressed. In this phase, we help the team identify and implement individual, team, and structural motivators that align with organizational values.
Facilitators will recommend a range of tailored services to support ongoing development, including:
Custom-facilitated workshops for smaller teams
One-on-one confidential discussions
Conflict Coaching
Leadership Coaching
Communication and conflict management skills training
Mediation
Strategic planning and goal alignment
Each option is designed to provide leaders and team members the necessary motivation, tools, and support to effectively implement the change.
Phase V: Strategic Planning & Long-Term Alignment
With trust established and interpersonal dynamics addressed, the team can shift focus to strategic planning and long-term alignment. At this stage, we facilitate discussions to:
Align work priorities
Identify opportunities
Implement strategic changes
Execute long-term planning
By fostering open communication and collaboration, leaders and team members can engage in productive discussions, make informed decisions, and drive shared success.
Three and Six-Month Check-ins
Regular follow-ups at three and six months ensure that changes are taking hold and producing the desired results. These check-ins provide an opportunity to assess progress, address any emerging challenges, and refine strategies as needed. By maintaining regular touchpoints, we help teams stay aligned, responsive, and committed to long-term success.